Privacy Policy

Effective Date: 28 June 2026

Crystal Crop Protection Limited respects your privacy and is committed to protecting the personal information shared by users through our website and Android application, Crystal Crop Protection.

1. Information We Collect

We may collect details such as name, mobile number, email address, location/address, enquiry details, product interest, device information, IP address, browser/app usage data, and any information submitted through forms, uploads, QR scans, login or support requests.

2. Android App Permissions

The Crystal Crop Protection Android app may request permissions only when needed for app features:

• Internet: To access online services, product details, QR links, and server data.
• Camera: To scan QR codes or capture/upload images where required.
• Storage / Photos / Files: To upload or access documents, PDFs, or images selected by the user.
• Notifications: To send service updates, alerts, or important information.
• Location: Only if required for branch, service, field, or user-location based functionality.

3. How We Use Your Information

We use information to provide website/app services, respond to enquiries, process requests, improve user experience, maintain security, provide product/service information, and comply with legal obligations.

4. Data Sharing

We do not sell users' personal information. Information may be shared with trusted service providers, hosting partners, analytics/notification providers, or authorities when required by law or necessary to provide services.

5. Third-Party Services

Our website or app may use third-party services such as Google Play Services, Firebase, analytics, maps, hosting, payment gateway or communication services. Their respective privacy policies may also apply.

6. Data Security

We use reasonable technical and organizational measures to protect user data. However, no internet or electronic storage method is completely secure.

7. Cookies and Tracking

Our website may use cookies or similar technologies to improve functionality, analytics, performance and user experience. Users may disable cookies in browser settings.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Account and Data Deletion

Users may request deletion of their account or personal information by contacting us at info@crystalcrop.com. We may retain information where required by law, security, audit, or legitimate business purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated policies will be posted on this page with the revised effective date.

11. Contact Us

Crystal Crop Protection Limited
Tel: +91-11-4900-7100
Fax: +91-11-4900-7200
Email: info@crystalcrop.com